USE CASE — RENEWALS
Walk into every renewal with the deal already made.

A renewal conversation shouldn’t be a negotiation from scratch. It should be the natural conclusion of a relationship you’ve been managing well.

LivePreso gives you the data, the story, and the content to make the case — clearly, confidently, and on the customer’s terms.

Renewals lost aren’t always lost on price.

More often, they’re lost because the customer didn’t feel valued, didn’t see the value, or both. The renewal meeting arrived without a clear narrative of what they’ve got, what it’s worth, and what comes next.

A last-minute deck pulled together from last year’s template doesn’t build that case. It just opens a negotiation.

RENEWALS WITH LIVEPRESO
The commercial case, built for this customer, before you ask for it.

LivePreso assembles each renewal presentation from live data — usage, engagement, outcomes, contract history — and frames it as a story, not a report. What this customer has done with your product. What it’s returned for them. What the next period looks like.

AI surfaces the moments worth highlighting, flags the risks worth addressing, and generates talking points that are grounded in this customer’s actual experience — not a generic value story the rep has memorised.

During the meeting, adaptive content lets the customer lead the conversation without losing the thread. They indicate which outcomes matter most to them — cost, efficiency, growth, risk — and the presentation responds, surfacing the evidence and the next-period narrative that speaks directly to those priorities. The rep isn’t winging it. They’re facilitating a conversation the content is already prepared for.

Scenario modelling means pricing and commercial options can be explored live — not sent over in a follow-up email three days later, by which time the customer has moved on.

Features for this use case
  • Live data pull covering contract history, usage, outcomes, and engagement
  • AI-generated renewal narrative — value delivered, risks, next period framing
  • Adaptive content paths — customer priorities shape the evidence and narrative that surfaces
  • In-slide scenario modelling for commercial options
  • Governed slides with pricing data connected directly to your pricing engine
  • Digital sign-off triggered from within the presentation
  • Post-meeting analytics and AI-drafted follow-up
Related

Centralised control

How pricing and terms stay current automatically

Customer engagement

Sign-off and next steps, built into the renewal conversation

More use cases


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